Do I have to insure my goods?
Yes, you need insurance to book a unit at all Pocket Storage locations. This is an industry standard and applies to all self storage facilities in the UK.
How can I book insurance through Pocket Storage?
When booking your storage unit, we allow customers to book insurance at the same time through our enhanced liability protection under StoreProtect.
You have the option to choose an Extra Light, Light, Medium or Heavy level of cover, according to the value of the goods you intend to store with us.
An Extra Light cover has a maximum value of £5,000.
A Light cover has a maximum value of £5,000.
A Medium cover has a maximum value of £10,000.
A Heavy cover has a maximum value of £15,000.
How much does StoreProtect cost?
Our current pricing for StoreProtect is:
Extra Light - £2,500 cover
This costs £14.95 per month on a monthly contract, or £3.45 on a weekly contract.
Light - £5,000 cover
This costs £29.90 per month on a monthly contract, or £6.90 on a weekly contract.
Medium - £10,000 cover
This costs £50.84 per month on a monthly contract, or £11.73 on a weekly contract.
Heavy - £15,000 cover
This costs £67.28 per month on a monthly contract, or £15.53 on a weekly contract.
What if I don't want to take out a policy with Pocket Storage?
If you do not want to take out an insurance policy through Pocket Storage, you can do so through a third party. In order to do this you will need to email us at [email protected] so that we can review the policy document and get you set up with a unit rental.
What if I need a higher value of cover?
We are happy to accommodate a higher level of cover - please email us at [email protected] and we will work to create the correct level of cover for you.
What is the claims process?
To make a claim, please email us at [email protected].
Where can I find out more information on the StoreProtect policy?
Please refer to our StoreProtect page for more information